A round of revisions is defined as the following: a single communication delivered to the Agency on behalf of the Client that contains all necessary changes to be applied to the work product, including:
These edits must be outlined in a way that is clear for the Agency to perform the work required, and the aceptable formats include text files (e.g. Word or PDF documents); images (including supplemental images, screenshots or drawings in .jpg, .png or .pdf formats); or recordings (audio or video files in .mov, .mp4, .mp3 or .gif formats). Please be aware that in the event that additional reformatting, preparation work, comments, or requests beyond the initial round of revisions are required, you may be subject to billing for additional change order(s), and further hourly rates may be applicable.
As part of a round of revisions, our team will make ordinary changes based on an existing concept, which does NOT include creating any new work products. Any new work products are subject to additional charges and may require a new proposal and service agreement depending on the extent of the new work produced. In developing a new work product, the Client forfeits the original deposit, as it will be treated as non-refundable.